Shipping policy

Thank you for choosing TinyGlads, your go-to destination for the best personalised and customised chocolates for every occasion! We are committed to delivering your sweet delights promptly and securely, both within India and internationally. Our trusted delivery partners include DTDC, Bluedart, XpressBees, Delhivery, and Bluedart Premium, ensuring your chocolates reach you or your loved ones in pristine condition.

 

Domestic Shipping (Within India)

We partner with DTDC, Bluedart, XpressBees, Delhivery, and Bluedart Premium for domestic deliveries across India.

Orders are typically processed within 1-2 business days from the date of purchase.
Delivery times may vary depending on your location and the selected delivery service.
You will receive a tracking number once your order is dispatched to track the status of your shipment.

 

International Shipping

TinyGlads is thrilled to offer international shipping, spreading joy worldwide.
Our international shipping partners ensure reliable delivery of your chocolates to your desired destination.Please note that delivery times and charges may vary depending on the destination country's customs regulations and shipping options.

 

Shipping Charges

Domestic shipping charges are calculated based on the weight of your order and the delivery location. The charges may vary depending on the selected delivery partner.

For international orders, shipping charges will be calculated during checkout based on the destination country and the weight of the package.

 

Shipping FAQs

Question - What is the estimated delivery time for domestic orders?

Answer - Domestic orders typically arrive within 3-7 business days from the date of dispatch. However, delivery times may vary based on your location and the chosen delivery partner.

 

Question - Can I track my order?

Answer  - Yes, you will receive a tracking number via email or SMS once your order is dispatched. You can use this tracking number to monitor the status of your shipment on the respective courier company's website.

 

Question - Do you offer expedited shipping options?

Answer - Yes, we offer expedited shipping options for both domestic and international orders at an additional cost. During checkout, you can select your preferred shipping speed to expedite the delivery process.

 

Question - What should I do if my order arrives damaged or incomplete?

Answer - In the unlikely event that your order arrives damaged or is missing items, please contact our customer service team immediately. Kindly provide photos of the package and its contents to expedite the resolution process.

 

Question - Do you ship to remote areas within India and internationally?

Answer - Yes, we strive to reach chocolate enthusiasts across the globe, including remote areas within India and internationally. However, please note that delivery times to remote locations may be longer than usual.

 

For further assistance or inquiries regarding shipping, feel free to reach out to our dedicated customer service team at [contact email/phone number]. Your satisfaction is our priority, and we are here to ensure your chocolate experience with TinyGlads is nothing short of delightful!